Health is the greatest wealth.
FAQ
How do I schedule an appointment?
At Ridgeview Family Health, we recommend scheduling your appointments in advance to ensure consistent care. To book, simply call us, use our online scheduler, or the NextPt app, where you can also opt-in for our waiting list for earlier availability. Choose the method that’s most convenient for you.
How do I cancel my appointment?
To cancel your appointment, simply give us a call, or conveniently cancel online through our patient portal or via the NextPt app. We kindly ask that you provide at least 24 hours’ notice, so we can offer the slot to another patient in need.
How do I reschedule my appointment?
To reschedule your appointment, simply give us a call, or conveniently cancel online through our patient portal or via the NextPt app. We kindly ask that you provide at least 24 hours’ notice, so we can offer the slot to another patient in need.
Do you accept insurance?
Yes, we accept most major insurance carriers at Ridgeview Family Health. We encourage you to confirm with your insurance provider that we are within your network to ensure coverage for our services.
Why do I need a primary care physician?
Primary care is a patient’s first point of contact for health and wellness. It encompasses a wide range of health services, from preventive care to the diagnosis and treatment of acute and chronic diseases. Primary care providers develop a comprehensive understanding of their patients’ health over time, ensuring personalized care and guiding patients through the health system, including referrals to specialists if needed.
Having a primary care physician is like having a medical home base. Your primary care physician not only treats you for acute illnesses but also partners with you to manage your overall health. They get to know you, your health history, and your personal health goals. This relationship is key to effective preventive care, managing chronic conditions, and coordinating care with specialists. A primary care physician is your advocate in the healthcare system, helping to ensure you receive the care you need, when you need it.
How can I prepare for my appointments?
To make the most of your time with your primary care provider, preparation is key. Before your appointment, gather any relevant health information such as a list of current medications, recent test results, and medical records from other doctors. Think about your health concerns and symptoms, making notes to ensure you don’t forget to mention anything important. Also, jot down any questions or health goals you have in mind. Arrive with your insurance information and be prepared to discuss your medical history. By coming prepared, you’ll help create a productive visit and build a strong partnership with your provider.
What forms of payment do you accept?
We accept Credit Card or Check
How do I pay my bill?
You can conveniently pay your bill online, in person at the clinic, or by mailing a check to our office. We aim to make the payment process as smooth and hassle-free as possible for you.
What can I expect during my first visit?
During your first visit, expect to establish a foundational understanding of your health. Your primary care provider will review your medical history, discuss any current symptoms or health concerns, and perform a physical examination. They may also order diagnostic tests or screenings to gain more insight into your health status. This initial appointment is an opportunity for you to share your health goals and for your provider to set the stage for ongoing care. It’s also a time to ask questions, express any concerns, and learn how the clinic operates regarding future appointments, communication, and emergency care. Overall, your first visit lays the groundwork for a long-term, trusting relationship with your primary care provider.
How do I access the patient portal?
The patient portal can be accessed online through our website.
How do I view my test results?
You can view most routine test results by accessing our online patient portal. However, please note that labs and imaging done outside our clinic may not be available through this portal. For most normal findings, we will notify you via the patient portal. If there are significant abnormal results or issues that require further attention, one of our staff members will contact you directly to discuss the next steps.
How do I request copies of my medical records?
You can request of copy of your medical records by filling out a Release of Information form.
What ages do you see?
We care for patients of all ages.
Do you offer children's immunizations?
Yes, we offer all childhood immunizations and participate in Idaho’s Vaccine for Children’s program
Are you able to prescribe medication?
Yes, our providers at Ridgeview Family Health can prescribe all legal medications necessary for your health and wellness. However, for chronic pain treatments, we typically refer our patients to specialized providers to ensure you receive focused and expert care in this area.
Do you treat work-related or motor vehicle collision injuries?
We do not treat work-related or motor vehicle collision injuries.
How do I know Ridgeview Family is right for me?
Choosing the right clinic for your healthcare is a significant decision, and Ridgeview Family Health is dedicated to providing compassionate and professional care that is attuned to your individual needs. To determine if we are the right fit for you, consider our commitment to building lasting patient-provider relationships, our comprehensive range of services that cover preventive care, acute illnesses, and chronic condition management, and our emphasis on accessibility and patient education. We encourage you to visit our website or contact us to learn more about our care philosophy, meet our team, and discover how we prioritize your health and well-being. Your comfort with and confidence in your healthcare provider is our top priority, and we strive to ensure that every patient feels heard, respected, and cared for under our professional medical guidance.